What does Software as a Service (SaaS) provide?

Software as a Service (SaaS) primarily provides user-facing applications for business operations. This model allows users to access software applications over the internet on a subscription basis, eliminating the need for complex installations and maintenance that typically accompanies traditional software deployment.

SaaS applications are hosted on cloud servers and can be accessed via web browsers, making them convenient for users in various environments. Examples include applications for customer relationship management (CRM), enterprise resource planning (ERP), and collaboration tools that facilitate business operations across different sectors.

The focus in this model is on delivering a complete application experience, allowing organizations to leverage capabilities without the overhead of managing the underlying infrastructure or development tools. This is what distinctly aligns SaaS with user-facing applications, catering directly to the needs of end-users and business operations.